Load & Sync Error

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Jaycarter
Posts: 10
Joined: Tue Dec 18, 2018 11:19 am

Load & Sync Error

Post by Jaycarter » Thu May 02, 2019 2:23 pm

Good Morning,
Using the app on my tablet, When I go to Load & Sync I get error "Sync is disabled". Any suggestions?
I have signed on to the app before I use the feature.

Thank You

gil_dh
Posts: 11
Joined: Tue Apr 10, 2018 3:26 pm

Re: Load & Sync Error

Post by gil_dh » Thu May 02, 2019 10:15 pm

Hello,
To turn sync on please go to the web app:
https://app.droneharmony.com/

sign in with the same user, then on the right top corner click on the profile icon and go into Profile->Mobile Sync, enable sync and then restart the mobile app, go to Load & Sync in the app, it should be on now.

Jaycarter
Posts: 10
Joined: Tue Dec 18, 2018 11:19 am

Re: Load & Sync Error

Post by Jaycarter » Fri May 03, 2019 11:37 am

Works perfectly.
Thank You

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