Search found 9 matches

by Jaycarter
Fri May 03, 2019 11:37 am
Forum: Bug Reports
Topic: Load & Sync Error
Replies: 2
Views: 74

Re: Load & Sync Error

Works perfectly.
Thank You
by Jaycarter
Thu May 02, 2019 2:23 pm
Forum: Bug Reports
Topic: Load & Sync Error
Replies: 2
Views: 74

Load & Sync Error

Good Morning,
Using the app on my tablet, When I go to Load & Sync I get error "Sync is disabled". Any suggestions?
I have signed on to the app before I use the feature.

Thank You
by Jaycarter
Wed Apr 10, 2019 1:01 am
Forum: Bug Reports
Topic: Phantom 4 Pro Error "The Waypoint Distance is Too Close"
Replies: 11
Views: 351

Re: Phantom 4 Pro Error "The Waypoint Distance is Too Close"

WOW,
I appreciate the hard work and extra effort. Great customer support!!!!!!!!!!!!!!

Thank You.

I am willing to beta test if you wish?
by Jaycarter
Sun Apr 07, 2019 8:27 pm
Forum: Bug Reports
Topic: Phantom 4 Pro Error "The Waypoint Distance is Too Close"
Replies: 11
Views: 351

Re: Phantom 4 Pro Error "The Waypoint Distance is Too Close"

Email sent today.
Hope you are able to resolve the issue. I have tried 4 tablets along with 3 different drones and the same results.

Thank You
by Jaycarter
Mon Apr 01, 2019 4:19 pm
Forum: Bug Reports
Topic: Phantom 4 Pro Error "The Waypoint Distance is Too Close"
Replies: 11
Views: 351

Re: Phantom 4 Pro Error "The Waypoint Distance is Too Close"

Does this affect all models of DJI drones or just the Phantom 4 Pro?

Thank You
by Jaycarter
Mon Apr 01, 2019 3:11 am
Forum: Bug Reports
Topic: Phantom 4 Pro Error "The Waypoint Distance is Too Close"
Replies: 11
Views: 351

Re: Phantom 4 Pro Error "The Waypoint Distance is Too Close"

HI,
Yes, the smoothing by the app is placing the waypoints too close.
I posted a video here https://youtu.be/Whx98NkegEA
The only reason I purchased the app is for the video smoothing feature.
Can you cancel my subscription?
by Jaycarter
Sun Mar 24, 2019 11:31 pm
Forum: Bug Reports
Topic: Phantom 4 Pro Error "The Waypoint Distance is Too Close"
Replies: 11
Views: 351

Phantom 4 Pro Error "The Waypoint Distance is Too Close"

Using DJI Phantom 4 Pro with Drone Harmony Plus and when setting up a manual mission using photos to set up a waypoint for smooth video I am receiving the error "The Waypoint Distance is Too Close"

Any clue?
by Jaycarter
Tue Dec 18, 2018 11:30 am
Forum: Bug Reports
Topic: the flight was interrupted
Replies: 1
Views: 753

Re: the flight was interrupted

I have had the same issue with the DJI Spark.
by Jaycarter
Tue Dec 18, 2018 11:29 am
Forum: Helix
Topic: Helix with camera pointed out
Replies: 3
Views: 320

Helix with camera pointed out

I was wondering how I could do a Heliz with the camera pointed outward instead of inward?
Thanks

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